- To send you communications you have opted-in to receive.
- To respond to your questions and comments.
- To tailor your experience of the website.
- To help CREA analyze the browsing patterns of its users in order to improve the content and design of its websites.
- For security purposes, such as the prevention of potentially prohibited or illegal activities.
- For statistical analysis.
- As otherwise described to you when the information is collected.
Third Party Links and Sources of Information
CREA at all times adheres to applicable legal or regulatory requirement(s) concerning the storage and protection of personal information. While CREA is the custodian of the personal information provided to it, it does use third party service providers. Some of these service providers and the databases where they store personal information are located outside of Canada. You should note that where personal information is located outside of Canada, it is subject to the laws of that jurisdiction in which it is located.
Throughout your use of the real estate services on this website, you may communicate extensively with a salesperson or broker. The salesperson or broker may use your email address and all of the information you submit in order to provide you with guidance, suggestions and service in your efforts to either sell or buy real estate.
CREA collects the e-mails provided through the "Contact Us" feature of this website, so CREA can respond to your questions or suggestions. CREA also collects e-mails sent through the website, including the "Email a REALTOR®", "Email a Friend", and "Email Office" features, for security purposes, to allow the recipient brokers and salespersons to view your email, and to send you communications you have opted-in to receive.
Similar to other commercial websites, our website collects information about how our website is used. Each time a visitor comes to the website our web server collects the visitor's domain name or IP address. This information may be consolidated into group data, which may be shared on an aggregated basis with research firms and member Boards and Associations. The shared data will not disclose your personal information and will not enable the recipients to contact you.
While visiting our website you may be asked to participate in a survey conducted by a third party. If you are selected to participate in this survey, a persistent cookie is stored on your computer's hard drive for 60 days to preclude a new invitation during that time. All surveys are optional and the information collected will not be associated with any personal information. Survey data is used to permit accurate analysis, produce summary reports, and monitor overall trends with our website.
This website/app uses Google Analytics, a web and mobile analytics tracking tool provided by Google, for audience activity, demographics reporting, and remarketing. You can opt-out of Google Analytics by installing a browser plug-in available on Google's website.
Where to Direct Questions
The Chief Privacy Compliance Officer (CPCO),
The Canadian Real Estate Association
200 Catherine Street, 6th Floor Ottawa, ON K2P 2K9
Phone: (613) 237-7111
Fax: (613) 234-2567